📞 Start Your Career with Genpact – Customer Service Voice Process Hiring!
Looking for a stable career in customer support or international voice process?
Genpact is hiring enthusiastic and customer-focused candidates for Customer Service Voice Roles in Gurgaon.
Whether you're a fresher starting your professional journey or someone with prior BPO/customer service experience, this is a great opportunity to work with one of the leading global professional services companies.
📍 Location: Gurugram (Work From Office)
💼 Experience: 0–3 Years
🎓 Eligibility: Any Graduate (except Law/Diploma)
🕒 Shifts: Flexible Rotational Shifts
💼 What You’ll Be Doing
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Handling customer queries through voice support
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Providing excellent customer service and issue resolution
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Supporting account recovery and customer-related processes
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Escalating product or service issues when required
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Maintaining process quality and customer satisfaction
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Working closely with teams in a collaborative environment
✅ Who Can Apply?
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Freshers (2021–2026 pass-outs eligible)
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Experienced candidates with voice process/BPO background
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Candidates with fluent English communication skills
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Applicants comfortable with rotational shifts
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Candidates with strong problem-solving and analytical mindset
🎁 Why Join Genpact?
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Opportunity to work with a global company
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Professional work environment and career growth
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Training and skill development support
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Exposure to AI-driven and digital work culture
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Learning opportunities with experienced teams
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Employee-friendly and inclusive workplace culture
